1. Introduction

Welcome to Friek GMBH. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at +49 1788976887.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Friek GMBH website, express an interest in obtaining information about us or our products and services, participate in activities on the Sweets Factory website, or otherwise contact us.

2.1 Personal Information Provided by You

The personal information that we collect depends on the context of your interactions with us and the Friek GMBH website, the choices you make, and the products and features you use. The personal information we collect can include the following:

• Name and Contact Data: We collect your first and last name, email address, postal address, phone number, and other similar contact data.
• Credentials: We collect passwords, password hints, and similar security information used for authentication and account access.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.

2.2 Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Friek GMBH website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.

2.3 Information Collected from Other Sources

We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties. Examples of the information we receive from other sources include social media profile information; marketing leads and search results and links, including paid listings (such as sponsored links).

3. How We Use Your Information

We use personal information collected via our Friek GMBH website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:

• To facilitate account creation and logon process.
• To send administrative information to you. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
• To fulfill and manage your orders. We may use your information to manage your orders, payments, returns, and exchanges made through the Friek GMBH website.
• To post testimonials. We post testimonials on our Friek GMBH website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial.
• Request feedback. We may use your information to request feedback and to contact you about your use of our website.
• To protect our Services. We may use your information as part of our efforts to keep our Friek GMBH website safe and secure (for example, for fraud monitoring and prevention).
• To enable user-to-user communications. We may use your information to enable user-to-user communications with each user’s consent.
• To enforce our terms, conditions, and policies.
• To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
• To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
• To deliver services to the user. We may use your information to provide you with the requested service.
• To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
• For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our website, products, services, marketing, and your experience.

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. More specifically, we may need to process or share your data in the following situations:

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
• Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• Other Users: When you share personal information or otherwise interact with public areas of the website, such personal information may be viewed by all users and may be publicly distributed outside the website in perpetuity. If you interact with other users of our website and register through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity.

5. Cookies and Other Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

6. Your Privacy Rights

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information.

To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Note, however, that this will not affect the lawfulness of the processing before its withdrawal.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Friek GMBH website is at your own risk. You should only access the services within a secure environment.

8. Retention of Your Information

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

9. Updates to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. When we update this policy, we will revise the “Effective Date” at the top of this policy. We encourage you to review this privacy policy periodically to stay informed about our collection, processing, and sharing of your personal information.

10. Contact Us

If you have questions or comments about this policy, email us by email at info@friek-gmbh.de , by phone at  +49 256 59379415 , or by post to:

Friek GMBH
Vennstraße 3 / 48599, Gronau